Position Purpose:
The main function of the Supervisor 2 is to directly supervise and coordinate activities of crew sizes between 11 - 19 crews and act as the direct point of contact for the client. The Supervisor 2 is responsible for ensuring the safety, quality productivity and other related performance goals of the Office by motivating, directing and guiding the staff for assigned assignments in their facility/office location. The Supervisor will be responsible for managing daily operations, customer relations, and productivity of the office. This position is expected to be a "working Supervisor" who will be billable a significant percentage of the time.

Duties and Responsibilities:
- Examine and inspect work progress, equipment, and job sites to verify safety and to ensure that specifications are met.
- Responsible for providing the necessary leadership to plan, organize, assign tasks, direct, coordinate, and control the field operations to meet all client relationships within the field office.
- Provide technical support for field operations on the following office /project personnel.
- Ensure quality assurance operational objectives and policies are being met in and adhered to in compliance with company policies and procedures
- Ensure operational safety performance, objectives, and policies are being met in and adhered to in compliance with company policies and procedures
- Conduct site visits (as required) for safety audits, performance audits and client relations.
- Conduct post project reviews to develop lessons learned with an emphasis on best practices and improvement points to apply to future projects.
- Confer with managerial or technical personnel, other departments, or contractors to resolve problems or to coordinate activities.
- Contact new and existing clients to discuss their needs, and to explain how these needs could be met by specific products and services.
- Answer clients' questions about products, availability, or technical support.
- Must maintain a strong focus on cross functional teamwork with both internal and external stakeholders.
- Ensures that employees are properly trained and that their skills are developed to satisfy the operational goals of the company to stay competitive, yet profitable.
- Document and organize feedback from client interactions to identify opportunities for service delivery improvement and other technology and service opportunities.
- Perform all other duties as assigned.

Supervisory Responsibilities:
- Maintain staff by recruiting, selecting, orienting, and training employees in compliance with company policy.
- Maintain and Foster a safe, secure, and legal work environment for all staff ensuring all company policies are being followed
- Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results in partnership with human resources
- Maintain and promote a positive attitude toward all direct employees, coworkers, and clients.
- Supervise, coordinate, or schedule the activities of all direct employees.

Knowledge and Skills:
- Extensive knowledge of industry standards including:
- Working knowledge of NDE methodologies in RT, MT, and PT, are required.
- VT and CWI experience is preferrred.
- Strong leadership, project supervision, analytical, problem solving skills and conflict resolution skills, ability to gain consensus through mediation/collaboration.
- A sense of urgency, good attention to detail, and follow-thru
- Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
- Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
- Talking to others to convey information effectively
- Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
- Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
- Strong computer skills, specifically MS Office suite of products
- Ability to organize, prioritize, and perform multiple tasks with minimal supervision
- Detail oriented with a dedication to the quality control and quality assurance process.
- Ability to multi-task and properly execute multiple simultaneous assignments without sacrificing efficiency or quality of the work.
- Communicate and deal with clients and other parties in person in such a manner as to benefit the professional reputation of the company
- Ability to communicate and cooperate with diverse groups of people.
- Demonstrated verbal and written communication skills including technical writing and presenting skills.
- Firmly adheres to the values and ethics of Applus+. Exhibits honesty, discretion, and sound judgment.

Education and Work Experience:
- High School Diploma or G.E.D. required.
- Bachelor's degree in related field or equivalent from an accredited university or college preferred.
- Previous experience or in depth familiarity with the following:
- Must have applicable NDT field experience in RT, MT, and PT.
- Minimum of 5 years of experience in related field/industry.

Certificates and Licenses Required:
- Certification as an Inspector required in most cases (or equivalent approved by client). Extensive practical experience required.
- Must have the ability to meet the following company certification standards: Level II in RT, MT, and PT.
- Must meet minimum company requirements to operate a company vehicle and be eligible for coverage under Company insurance program.

Applus+ is a global leader in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power, and, oil and gas industries. We are a trusted partner who enhances the quality and safety of our clients' assets and infrastructures while safeguarding their operations. We deliver this through our technical capabilities, innovative approach, and our motivated team who are committed to operational excellence.

Applus+ has achieved a significant global presence and a leading position in its target markets and regions. As a result, our teams have expanded with 19,000 professionals across the world, attracting the very best talent in the industry.

Together beyond standards.

Equal Employment Opportunity/M/F/disability/protected veteran status.